Refund Policy
We want you to be happy with your purchase. If you’re not satisfied, here’s how refunds work:
Eligibility
Refunds are available if:
-
You receive a damaged or defective product.
-
Your order is cancelled before it is shipped.
Refund Method
-
Prepaid Orders: Refunds to the original payment method within 10–15 business days.
-
COD Orders: Refunds to your provided bank account.
-
Store Credit: Option to receive a coupon code equal to the refund amount.
Non-Refundable Items
-
Delivery/shipping charges.
-
Cash refunds are not issued under any circumstance.
How to Request a Refund
Email us at support@indyalley.com within 48 hours of receiving your order.