Refund Policy

We want you to be happy with your purchase. If you’re not satisfied, here’s how refunds work:

Eligibility

Refunds are available if:

  • You receive a damaged or defective product.

  • Your order is cancelled before it is shipped.

Refund Method

  • Prepaid Orders: Refunds to the original payment method within 10–15 business days.

  • COD Orders: Refunds to your provided bank account.

  • Store Credit: Option to receive a coupon code equal to the refund amount.

Non-Refundable Items

  • Delivery/shipping charges.

  • Cash refunds are not issued under any circumstance.

How to Request a Refund

Email us at support@indyalley.com within 48 hours of receiving your order.